Privacy Policy
Last updated: 25 May 2026
This Privacy Policy explains how Christina Rittchen – Extra Mile Coaching / Extra Mile Consulting (“I”, “me”, “the Provider”) collects, uses, stores, and protects personal data when you visit this website, contact me, book a service, subscribe to my newsletter, complete an online form or score, or work with me.
I process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Spain’s Organic Law 3/2018 on Personal Data Protection and Digital Rights. Spain’s Organic Law 3/2018 supplements the GDPR in the Spanish legal framework.
1. Data Controller
The controller responsible for the processing of your personal data is:
Christina Rittchen – Extra Mile Coaching / Extra Mile Consulting
Business address: Calle Manuel Daban 15, 11380 Tarifa, Cadiz
Tax identification number: ESZ0138842L
Email: christina@yourextramilecoach.com
Website: . www.extramileconsulting.eu / www.yourextramilecoach.com
2. What Personal Data I Collect
Depending on how you interact with this website or my services, I may process the following categories of personal data:
Contact and communication data
This may include your name, email address, phone number, company name, role, LinkedIn profile, and any information you voluntarily provide when contacting me.
Booking and service data
This may include booking details, session dates, selected services, notes related to the collaboration, communication history, and information necessary to deliver coaching, consulting, facilitation, or product/delivery support.
Payment and billing data
This may include billing address, tax information, invoice details, payment status, and transaction references. I do not directly store full credit card details unless explicitly stated by the relevant payment provider.
Newsletter data
f you subscribe to my newsletter, I may process your email address, subscription status, preferences, and basic engagement data such as opens or clicks, depending on the newsletter provider used.
Form, quiz, or score data
If you complete a form, diagnostic, quiz, or “Extra Mile Score,” I may process the answers you provide, your contact details, and any result or segmentation generated from your answers.
Website and technical data
This may include IP address, browser type, device information, operating system, pages visited, referring URLs, timestamps, cookie identifiers, and analytics data, depending on your cookie choices.
3. Why I Process Your Personal Data
I process personal data for the following purposes:
to respond to enquiries and messages
to provide coaching, consulting, facilitation, workshops, or product/delivery support
to manage bookings, appointments, and client communication
to process payments, invoices, and accounting obligations
to send newsletters or updates where you have subscribed
to provide results or follow-up related to forms, scores, or diagnostics
to improve the website, content, and services
to maintain website security and prevent misuse
to comply with legal, tax, accounting, and administrative obligations
4. Legal Bases for Processing
Depending on the context, I rely on one or more of the following legal bases:
Performance of a contract or pre-contractual steps
For example, when you book a session, request a proposal, enter into a consulting agreement, or communicate with me about a possible collaboration.
Legal obligation
For example, when I need to retain invoice, tax, or accounting records.
Consent
For example, when you subscribe to a newsletter, accept non-essential cookies, or submit certain forms where consent is requested.
Legitimate interest
For example, to respond to business enquiries, protect the website, maintain basic records of communication, improve services, or manage professional relationships, provided that your rights and freedoms do not override these interests.
5. Newsletter and Marketing Communication
If you subscribe to my newsletter or request updates, I will use your email address to send you the communication you requested.
You can unsubscribe at any time by using the unsubscribe link in the email or by contacting me at: christina@yourextramilecoach.com
I do not send marketing emails without your consent where consent is required.
6. Cookies and Analytics
This website may use cookies and similar technologies to make the website work, understand website usage, improve content, and, where applicable, support marketing or advertising activity.
Essential cookies may be used without consent where they are necessary for the website to function. Analytics, marketing, and tracking cookies are only used where legally permitted and, where required, after consent.
Spain’s AEPD provides specific guidance on cookie use, including transparency and consent requirements for non-essential cookies and analytics or measurement cookies.
More information should be provided in the separate Cookie Policy available on this website.
You can manage or withdraw your cookie consent through the cookie settings available on the website.
7. Third-Party Service Providers
I may use third-party providers to operate the website, deliver services, manage bookings, process payments, send newsletters, host forms, provide analytics, or communicate with clients.
Depending on the tools used, these may include:
Squarespace – website hosting and website functionality
Google Workspace / Gmail – email and business communication
Google Analytics / Google Tag Manager – website analytics and tracking, if enabled
Calendly or another booking tool – scheduling appointments, if used
Stripe / PayPal / bank transfer providers – payment processing, if used
Substack or another newsletter provider – newsletter subscription and delivery, if used
Typeform or another form provider – forms, quizzes, or diagnostic scores, if used
Zoom / Google Meet – online sessions and calls
LinkedIn, Meta, or Google Ads tools – marketing or tracking, if enabled
These providers may process personal data on my behalf or as independent controllers, depending on the service. Their own privacy policies may also apply.
Please update this section with the exact tools you actually use.
8. International Data Transfers
Some service providers may process personal data outside the European Economic Area, including in the United States or other third countries.
Where this happens, I rely on appropriate safeguards where required, such as adequacy decisions, Standard Contractual Clauses, Data Processing Agreements, or other legally recognised transfer mechanisms.
9. How Long I Keep Personal Data
I keep personal data only for as long as necessary for the purpose for which it was collected, unless a longer retention period is required by law.
Typical retention periods may include:
Contact enquiries: for as long as necessary to respond and manage follow-up communication
Client and service records: for the duration of the collaboration and a reasonable period afterwards
Billing and invoice records: for the legally required tax and accounting retention period
Newsletter data: until you unsubscribe or withdraw consent
Form or score data: for as long as needed to provide the result, follow-up, or related service
Cookie and analytics data: according to the cookie settings and retention periods of the relevant tools
10. Confidentiality
Information shared in coaching, consulting, facilitation, or client communication is treated confidentially.
Confidentiality may be limited where disclosure is required by law, necessary to protect vital interests, or otherwise legally permitted or required.
For organisational work involving several stakeholders, confidentiality boundaries may be agreed separately.
11. Your Data Protection Rights
Under GDPR, you have the right to:
access your personal data
request correction of inaccurate or incomplete data
request deletion of your data
request restriction of processing
object to processing
request data portability
withdraw consent at any time where processing is based on consent
object to automated individual decision-making, where applicable
lodge a complaint with a supervisory authority
The AEPD explains these rights and notes that requests are generally free and should usually be answered within one month. To exercise your rights, contact: christina@yourextramilecoach.com
You also have the right to lodge a complaint with the Spanish Data Protection Authority:
Agencia Española de Protección de Datos (AEPD)
Website: www.aepd.es
12. Security
I take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
However, no digital transmission or storage system can be guaranteed to be completely secure. You are responsible for using secure devices, networks, and communication channels when sharing personal information online.
13. Children
My services are intended for adults aged 18 and over.
I do not knowingly collect personal data from children. If I become aware that personal data from a child has been collected without appropriate legal basis or consent, I will delete it where required.
14. External Links
This website may contain links to external websites, platforms, or services.
I am not responsible for the privacy practices, content, or security of external websites. Please review their privacy policies before providing personal data.
15. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The latest version will always be published on this website with the updated date.